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Those companies choosing to externalize their Web site and to yield its hosting and managing to a third party, usually are moved by a combination of the following reasons: desire of focusing in their own activity; cost's savings and planning; lack of infrastructure and/or human resources; and improvement of their technological efficiency at the Web. We will now enumerate InterHost's offers' characteristics, the ones that help in the fulfillment of the previous objectives and that constitute the nucleus of our proposed technology:
Stability:
Customers require that its presence in the Internet will be reliable
(demanding at least 99.90% availability, that is not more than eight annual hours of service interruption). That is why our centers' redundant characteristics and high availability are essential. At last, the fact of having various centers permits us to substantiate an offering of Business Continuity based on our Disaster Recovery architecture.
Security:
Being the security one of the issues that users and suppliers worry the
most when using Internet, we dedicate special attention to this item. We have implemented logic security mechanisms as well as redundant. For complex data base systems, we utilize constant analysis and singularized security testing (via SATEC). We also count on tools to guarantee the data integrity in case of an accidental loss (e.g. backup).
Services:
Evidently, InterHost is not a technical space rental business. Our offering
consists on infrastructure and services, that we lend with own resources or with the Group's resources (SATEC, CONVEX Portugal and Cybermercado). InterHost can also attend customer's petitions to establish agile services that were not previously contemplated in our catalogue of solutions. Finally, InterHost is in the position of offering complex hosting services, which may even demand architectural design tasks and its later implementation.
Competence:
We count on an Engineering staff with a dilated experience in
Internet Projects, and even with some of the pioneers of these technologies' establishments in the peninsula. Therefore we are up to be in advance of the market, in the offering new technologies and services.
Our offering completes itself with adequate service level agreements (SLA), which are essentially expressed and summarize in the availability (defining clearly what is an InterHost's attributable interruption of service, and establishing a maximum interruption time from when penalties are applicable); and in the incidence's maximum time of response and resolution.
If the previous points summarize the technological proposal that InterHost directs to the market, the proposal's strategy is synthesized in improving - that is reducing - the necessary time to take efficient advantage of the Web.
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